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OUR STORY & MISSION

It started as a humble idea…

Ten years ago, our founders noticed a gap in the hospitality industry: a shortage of adequately prepared, comprehensively inducted professionals, and an agency to manage them. Consequently, Platinum Staffing was created. It’s a family business, which has since made many successful inroads into this niche of the industry.

But we’re far from finished. Our vision is to leave a permanent mark on the industry—by transforming it. With service excellence, a creative, motivated workforce, and a full roster of talented candidates, Platinum Staffing is growing into a trendsetting frontrunner in hospitality staffing.

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Our Keys to Success

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Solving diverse staffing challenges.

We deliver professional service candidates to clients within the hospitality, promotional, and exhibition industries. Using our deep knowledge of these different sectors, we’ve created an incredibly versatile staffing agency.

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Careful candidate selection.

We employ a 360-degree assessment and selection methodology, seamlessly connecting candidates to clients from end-to-end. This includes designing job definitions, advertising, screening, interviewing, training, and much, much more.

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Strong working relationships.

Our conduct with clients and candidates has provided us with a trustworthy, supportive, and friendly reputation. By putting people first, we’ve been able to develop a fiercely competitive business model, which benefits both clients and candidates.

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Professional training facility.

Platinum Staffing’s investment in our candidates goes above and beyond a standard recruitment agency. By developing relationships with various training institutions, we’re able to provide staff with the opportunity to upskill outside of their workplace. We’re also proud to have a dedicated training space in our own offices for candidates’ use.

Read about the Platinum Staffing experience.

Our growing list of successful candidates and clients share their great experience with Platinum Staffing.

Platinum Staffing fell into my lap by a colleague who had used their service previously. What I didn’t expect was the level of service I was about to receive! From the very first conversation, this team were first class. Nothing was ever a problem. Their communication was spot on, they understood the brief, and they executed each event with precision and care. Platinum candidates were a standout, each chosen on skill level, professionally groomed every time and fit the event description and client brief perfectly. Andrew and Daniel were present at all staff check in’s, to meet and greet their staff. They showed a level of compassion, respect and care towards their team. You can tell their staff are valued by them both and this shows in the quality, passion and enthusiasm of each of their team members on each shift. They never just ‘’filled a gap’’. ”
Well Done Andrew and Daniel. I cant wait to see what the future hold for Platinum Staffing. I believe I have aligned myself with a true industry leader.

Vanessa Anson

Group Human Resources Manager, GEMA Group

Working with Platinum Staffing has been a great experience so far. Not only do I have the best coworkers, but Platinum has allowed me to step out of my comfort zone and hone my skills and knowledge. In addition, Platinum Staffing is very supportive and caring towards their staff.

Callista Wibowo

Food and Beverage Attendant, Platinum Staffing

Working with Platinum Staffing for our major events was an absolute pleasure from start to finish. Their frontline F&B staff were not only professional and presentable but also incredibly capable, ensuring smooth execution and impeccable service throughout the events. The responsiveness and amicable nature of their support teams – headed by Andrew & Daniel – added an extra layer of reassurance, making the entire process seamless and stress-free. I highly recommend Platinum Staffing for any event staffing needs and look forward to working with them again in the future.

Gareth James

Workforce Planning & Strategy Manager

A big thank you to Daniel, Andrew & the team at Platinum staffing for giving our students an opportunity to come on board with their organisation. Starting out in hospitality can be quite daunting and it’s hard to get a job in industry with little experience. Serve It Up has been working alongside with Platinum over the last year helping student find jobs in industry and it has been very successful. Daniel and his team go above and beyond to ensure new staff are looked after with easy an transition into employment. My students are now loving their new roles working within Crown Casino and Flemington racecourse thanks to the ongoing support Platinum Staffing provide. It is great to see new talent out in the workforce and a company that recognises potential and builds confidence with young individuals. Highly recommend this company if you are looking for employment, they have a variety of positions available and invest time and training into their staff. Keep up the great work!

Stephanie Muscat

Training and Development Manager - Serve It UP

I have been working with Platinum since May 2021 and never a dull moment with the team! I didn’t have much hospo experience prior to this, and they took me in regardless. The team is always caring about each other and resolve any problems effectively. I can definitely say that Platinum Staffing is part of my family.

Fidella Nurdin

Food and Beverage Attendant, Platinum Staffing

Platinum Staffing has such a smooth and professional process to get onboard and working in a variety of venues.
With over 15 years in the hospitality Industry, I could not recommend a better company to work for.

Alex Chisholm

Food and Beverage Attendant, Platinum Staffing

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Take your next step with us.

We connect excellent candidates with the best businesses.

The latest from our blog

Read important staffing news and opinion articles.

An Interview with our CEO
Platinum Staffing’s 10-Year Anniversary: An Interview with our CEO

In a candid conversation with the founder of Platinum Staffing, we uncover the passion, perseverance and purpose that has fuelled a decade-long journey of excellence. Here’s a glimpse into the story of how it all began, the challenges faced, and the triumphs celebrated along the way.   What inspired you to start the business? Early…

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Happy New Year! As we step into 2024, the team at Platinum Staffing is thrilled to be back for another year of helping our valued clients and staff achieve their goals through our passion for service and staffing. At Platinum Staffing, we believe in the power of connections, the strength of talented individuals, and the…

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Top 4  Practises used at Platinum Staffing for the New People and Culture
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Read about our top 4 best practices relating to how we support our employees’ health and wellbeing, and why the shift from HR to People and Culture is important for our clients.

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Looking for an event this Easter, or need staff for your next function? Check out the Easter events in Melbourne 2023 and find hospitality staff with Platinum staffing.

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Platinum Staffing is proud to be supplying this thrilling event with some of Melbourne’s finest Food and Beverage staff for the second year in a row!

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Read our 5 Tips for Hospitality Work – including qualifications, teamwork, flexibility, multitasking, and industry awareness. Reach out today for more information on how we can help you land your next hospo job.

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6 Interview Tips for your next job

Public speaking and interview settings can be a major anxiety-inducer for a lot of us, so keep reading for some insider advice from a recruitment coordinator on how to make a stellar first impression on your new team.

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